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Whiplash fraud given cold shoulder

Falsifying injuries on a motor insurance claim is as unacceptable as drink-driving, according to new research.

The study for insurers Aviva, indicates that 87% of Brits reckon it’s unacceptable to make a false whiplash claim, compared to 88% who say the same about drink-driving.

Aviva, which is investigating around 14,000 suspect whiplash claims, says one in nine whiplash claims are tainted by fraud, adding £93 to the average motor insurance premium.

Take Aviva’s interactive test to find out what your choices say about your personality and how you compare to the nation…

“It’s great to see that false whiplash claims are completely unacceptable for the vast majority of Brits, however there’s no such thing as victimless crime and it just takes a few bad apples to spoil it for the rest of us,” said Rob Townend, Claims Director, Aviva UK General Insurance.

The research also explores Brits’ attitudes to, and behaviours around, a variety of situations and their perceived consequences, in order to better understand why the compensation culture around whiplash is so prevalent in the UK.

Attitudes and Behaviour % Acceptable % Indifferent % Unacceptable
Downloading or streaming a movie/music illegally 22% 27% 51%
Buying tickets from a tout 19% 24% 57%
Lying on a job application 13% 20% 67%
Speeding in a 30 mph zone 11% 18% 71%
Dodging a train fare 10% 11% 78%
Purchasing stolen goods 8% 13% 79%
Cheating on an exam paper 7% 10% 83%
Falsifying injuries to make an insurance claim 5% 8% 87%
Driving while over the alcohol limit 5% 7% 88%


About Gareth Herincx

Gareth is a versatile journalist, copywriter and digital editor who's worked across the media in newspapers, magazines, TV, teletext, radio and online. After long stints at the BBC, GMTV and ITV, he now specialises in motoring.

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