Motorists are happier than ever with their cars, according to one of Britain’s biggest new car ownership surveys.
Auto Express Driver Power revealed overall customer satisfaction is at an all time high, with the Peugeot 3008 crowned Driver Power Car of the Year.
The 2018 Driver Power average score of 90.94% was up from 89.83% in 2017 and every single category showed an increase in satisfaction compared to last year, proving Brits really are enjoying their cars more.
Of the 75 cars in this year’s survey, the Peugeot 3008 is the car which makes its owners happiest, with a remarkable 93.88% satisfaction score. That’s a record score compared to previous winners such as the Skoda Superb in 2017 at 93.42%.
Hybrids continue to make waves this year, with more hybrids featuring in the Driver Power Car of the Year Top 10 than ever before. Cars such as the Lexus RX (92.99%), Lexus NX (voted best built car 2018), Lexus IS (92.19%) and Toyota Prius (93.04%) were rated particularly well for engine, gearbox and running costs in this year’s survey.
Now in its 16th year, Driver Power is claimed to be the largest car satisfaction study in the UK. In total, the survey received more than 80,000 consumer responses for 2018.
Drivers with models up to 24 months old were quizzed on all aspects of ownership, including how well their vehicles accelerate and steer, whether there are enough storage compartments and sufficient boot space inside, and if they think their infotainment system is performing as they expected.
“The results from this year’s survey show an improvement in driver satisfaction in every single category, as well as a rise in overall satisfaction,” said Martin Saarinen, Consumer Editor at Auto Express.
“The last 12 months have seen some exceptional cars launched, so it’s no surprise to see Brits happy with their new motors. There’s still work to be done, though, as new car owners continue to tell us that their motors aren’t always trouble-free.”
Top 10 best cars to own 2018
Peugeot 3008 – 93.88%
Kia Niro – 93.07%
Alfa Romeo Giulia – 93.06%
Toyota Prius – 93.04%
Lexus RX – 92.99%
Lexus NX – 92.90%
Kia Sorento – 92.85%
Toyota Verso – 92.83%
Honda Civic – 92.50%
Skoda Octavia – 92.45%